Privacy Policy
1. Introduction
Montgomery Asset Management trading as Bayside Asset Management (ABN 53 679 155 509) (AFSL 524371) (“we”, “us”, or “our” in this Privacy Policy) is an Australian-based asset manager. This Privacy Policy applies to Bayside Asset Management.
For the purposes of this Privacy Policy, “personal information” has the meaning given to it in the Privacy Act, which is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether the information or opinion is recorded in a material form or not. Examples of personal information include an individual’s name, address, telephone number and date of birth.
2. Collecting personal information
Privacy is important to Us and Our clients. The privacy laws ensure that you understand:
We maintain a record of your personal information
How we use your information
To whom we may disclose your information
In addition, it reinforces our commitment to keeping your information up to date and secure.
2.1 How do we collect personal information
We collect and hold personal information about you that is both relevant and necessary for us to deliver our services and products or otherwise for our business functions. Most of this information we are required to obtain to satisfy government requirements. For instance, we are required to confirm your identity for the purpose of the Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) Generally the types of personal information details and in some cases, information necessary to make or receive payments to or from. You or necessary to effect transactions in finical products in your behalf.
There may be occasions where we receive or need to source personal information about you from third parties such as:
- Credit reporting (as part of AML/CTF obligations)
- Banks
- Publicly available sources of information
- Your representative or agent
- Government agencies
2.2 How does Bayside Asset Management use my personal information?
Our primary purpose in collecting your personal information is to meet our legal obligations, complete trading account documentation to assist you set up the most relevant trading facility and understand your current investments.
At any time, we may need to appoint another finical adviser. Within the licensee to manage tour finical need and services. You will be notified of any change to your finical adviser. Your new adviser will be provided access to your information. We may also use your information to bring to your attention other services or products that may be of interest to you.
We may use personal information about you for the purpose of direct marketing if we collected the information from you, you would reasonably expect us to use your information for this purpose, you have consented to the use of your information for that purpose, we provide you with the option to “opt out” or “unsubscribe”, or you have not previously requested to be “opted out” or “unsubscribe”.
2.3 How does Bayside Asset Management collect and hold my personal information?
We collect personal information directly from you through various means, including in-person interactions, documents you provide, telephone calls, emails, competitions you enter, access to our website, and transactions you make. Additionally, we may collect personal information from joint account holders or third parties such as public sources, your advisers, employers (or affiliates), agents, introducers, referrers, brokers, related companies, and service providers, including credit reporting agencies and information service providers.
We are committed to protecting your information from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure. We achieve this by securely storing information that is not accessible to unauthorized individuals. If we hold your personal information and it is no longer needed for the purposes for which it was collected, and it is not contained in a Commonwealth record, and we are not legally required to retain it under an Australian law or a court order, we will take reasonable steps to destroy the information or ensure it is de-identified.
If you wish to “Opt Out” of receiving updates about our products and services, please email us at info@baysideam.com.au the subject line “Unsubscribe” and include the following information:
- Name of the company you received the communication from
- Full Name
- Email Address
If you are opting out on behalf of multiple individuals, please include the above details for each person.
3. Disclosing your personal information
Your personal information may be disclosed to other parties as necessary to provide services to you. These parties may include, but are not limited to, internally owned companies and other licensees, related parties, accountants, record-keeping providers, storage providers, and other service providers as appropriate.
Subject to legal and regulatory requirements, Bayside Asset Management may also disclose personal information to third parties in the following circumstances:
- As required by law or regulations, such as those related to Anti-Money Laundering and Counter- Terrorism Financing (AML/CTF) laws or as required by a regulator.
- To our service providers who assist in delivering products and services, including agents, contractors,
insurers, and auditors.
- To our affiliates, as outlined in the terms and conditions of any specific documentation.
We are committed to ensuring that any disclosure of personal information is done in accordance with legal requirements and our Privacy Policy. In certain circumstances, the parties to whom we disclose personal information may be located outside of Australia. If data is collected within the European Union, it may also be transferred outside of the European Union.
We take steps to protect personal information against misuse or loss and to comply with applicable laws regarding the transfer of your data between jurisdictions. This includes ensuring that any international transfers are conducted in accordance with relevant legal requirements.
Please be aware that those parties may, in turn, make such information available to the governments of their respective countries in compliance with local laws
4. How to access personal information at Bayside Asset Management
You may request access to the information we hold about you by contacting your authorised representative or Montgomery Asset Management adviser directly. Upon receipt we will endeavour to service your request as fully and as quickly as possible.
In some circumstances access to your information may not be possible. If this is the case, we will inform you as to why and, where predictable, make alternative arrangements. Depending on the requirements a fee may be charged to service requests.
4.1 Access and correction
To effectively conduct business with you, it is important that the personal information we hold about you is complete, accurate and current. At any time while we hold your personal information, we may ask you to tell us of changes to your personal information.
4.2 Correcting personal information
You can request for us to update or correct your personal information if you believe that the personal information, we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading or otherwise needs to be corrected or updated. Our contact details are provided below. We will respond to a request to correct your personal information within a reasonable period after the request is made.
If we refuse to correct your personal information, you may request that we associate with the information a statement that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.
5. Lodging a complaint
If you have a complaint about how we handle your personal information (including how we dealt with any requests to correct or access your personal information), please contact us at the contact details below.
Please note that we may ask you to lodge your complaint in writing.
We will acknowledge receipt of your complaint as soon as possible after receiving your complaint in writing. We will investigate your complaint and provide you with a response within a reasonable timeframe.
If you are not satisfied with how your complaint is handled by us, then you can lodge a formal complaint with the Office of the Australian Information Commissioner at:
- Telephone: 1300 363 992 (if calling from outside Australia including Norfolk Island please call: +61 2 9284 9749)
- National Relay Service:
- TTY users phone 133 677 then ask for 1300 363 992
- Speak and Listen users phone 1300 555 727 then ask for 1300 363 992
- Internet relay users connect to the National Relay Service then ask for 1300 363 992
- Post: Office of the Australian Information Commissioner, GPO Box 5218, SYDNEY NSW 2001
- Fax: +61 2 9284 9666
- Email: enquiries@oaic.gov.au
- Website: https://www.oaic.gov.au/privacy/privacy-complaints
6. Contacting us
If you wish to contact us regarding our handling of your personal information or any of the matters covered in this Privacy Policy, please contact us at:
by post at: Bayside Asset Management, Level 5, 115 Pitt st, Sydney NSW 2000
by email: through the ‘Contact Us’ page on our websites www.baysideam.com.au by phone: 02 7251 8714
We welcome your questions and any suggestions you may have about our Privacy Policy.
7. Changes to this Policy
Montgomery reserves the right to revise or supplement this Privacy Policy from time to time. The updated version of this Privacy Policy will be posted on our website www.baysideam.com.au and will be effective from the date of posting.
This Privacy Policy was last updated on 25 November 2024